Vitalency
Case studies

In-flight. Here is what we are solving.

Vitalency is in its first Boulder and Denver pilots through May and June 2026. Real numbers and named clients land on this page once each spa signs off on publication. Until then, here is what the Brain is solving for, and the kind of recovered-revenue math we are tracking with each pilot.

Pilot 01 · In progress

Boulder boutique medspa

2 locations · ~$3.4M annual revenue · Mindbody

What we are solving

Botox client base of about 1,200 active. Internal data shows roughly 38% never get a 90-day rebooking nudge from the front desk. The owner ran the math at $640 average ticket and saw a recoverable annual gap in the high five figures.

What is in flight

  • Rebooking module deployed in approve-before-send mode, week 1
  • No-show recovery at 30-minute SMS, then 24-hour follow-up
  • Brand-voice profile trained on the front desk's last 90 days of texts

Tracking

First monthly recovered-revenue report due early June 2026. Will publish here once the spa signs off.

Pilot 02 · In discovery

Denver luxury injectables practice

1 location · ~$1.9M annual revenue · Vagaro

What we are solving

Heavy Instagram lead flow. Forty to seventy DMs a week, with average response time over six hours. Conversion-to-consultation in the low teens. The owner believes the response window is the loss point.

What is in flight

  • Lead conversion module on five-minute response target
  • Hot-lead direct booking, medium-lead nurture, cold-lead archive
  • Front-desk daily digest of leads needing human touch

Tracking

Baseline conversion rate captured pre-deployment. Comparison report at day 30, day 60.

Pilot 03 · Conversation

Cherry Creek aesthetic group

3 locations · ~$5.6M annual revenue · Mindbody

What we are solving

Existing $260 a month Botox membership program with strong economics but soft front-desk uptake. Owner wants the subscription engine plus a Premium-tier voice agent to handle after-hours overflow at all three locations.

What is in flight

  • Subscription-candidate weekly ranking with staff talking-point cards
  • Voice agent specced for after-hours, with hard escalation rules
  • Multi-location data isolation under one ownership account

Tracking

Conversation phase. Scope and pricing being calibrated. Discovery call notes inform the Pro-versus-Premium decision before deploy.

Want to be a pilot?

Two more Boulder or Denver pilots open through June.

We are taking a small number of high-end Boulder and Denver medspas through the first round. In exchange for a published case study at the end, the recovered-revenue guarantee tightens and the setup fee comes down.

Apply for a pilot slot