How it works

Four steps. No platform migration.

Vitalency is not software you install or staff you replace. It is a four-step engagement that runs alongside your existing systems and shows you the recovered revenue at the end of every month.

01
Week 1

Connect

We connect to your existing booking system, lead sources, and SMS history. Read-only at first. No credentials leave your control. Mindbody, Vagaro, Boulevard, and the big lead sources are all supported. Your data stays where it is.

  • Read-only access to Mindbody or Vagaro via your admin invite
  • Lead sources connected: Instagram DMs, website form, Meta lead ads
  • SMS history reviewed to learn your spa's brand voice
  • Quiet-hours and opt-out lists honored from day one
02
Week 1 to 2

Analyze

We compute the leak. Specifically, dollars left on the table this quarter. How many Botox clients are past their 90-day window. How many no-shows were never called. How long inbound leads waited for a reply. You see one report. The numbers are yours.

  • Per-treatment cadence map built from your client history
  • Rebooking gap, no-show recovery gap, lead-response gap quantified
  • Subscription-candidate list ranked by lifetime-value math
  • One-page report you can show your business partner
03
Week 2 to 3

Recommend

We recommend the right modules for your spa. Starter, Growth, Pro, or Premium. You pick. We then calibrate the brand voice with you, set quiet hours, and walk your front desk through the approve-before-send dashboard. They stay in control.

  • Brand-voice training from five to ten of your real past texts
  • Front-desk approval workflow for week one, auto-send after trust
  • Per-treatment messaging templates calibrated with your input
  • Tier picked together: $199 to $1,499 a month, your choice
04
Ongoing

Track

Every month, one number. Recovered revenue. Plus the underlying detail if you want it. If the recovered revenue is not at least three times what you paid us in the first thirty days, the next month is on us. The math is the proof.

  • Monthly one-page recovered-revenue report, in your inbox on the first
  • Front-desk dashboard always available, with override and pause
  • Month-to-month, no long-term contract, cancel anytime
  • 30-day recovered-revenue guarantee on Premium tier
Next step

Run the audit, see your leak.

A 15-minute call, free. Bring last month's Mindbody or Vagaro reports. We will show you, in dollars, what your spa is leaking this quarter.

Book the audit